Terms and Conditions

Terms & Conditions for STP Account Customers

How to Order
You can order from this catalogue by telephone, fax, post or online. We accept orders without purchase order numbers, but order numbers given are always noted on documentation.

Returns
Should you need to return faulty goods for replacement they must be returned in their original packaging and with any relevant documentation and manuals. Prior to return you must telephone and obtain an official returns number. We do not supply goods on sale or return basis.

Price and Payment
All prices exclude VAT which will be charged at the appropriate rate. We shall be entitled to maintain an action for the price of the equipment at any time after payment becomes due. Our terms are nett 30 days.

One Year Guarantee
All products are guaranteed against defects in material and workmanship for a minimum period of ONE YEAR. Please note that we cannot be responsible for damage resulting from misuse. Your existing Consumer Statutory rights are not affected by these warranties and conditions.

Installation
Depending on the location it may be necessary to make a charge for this service, this will be advised at the time of ordering.

Changes
We reserve the right to change products or prices without prior notification. Prices and offers are subject to stock availability and expire at the end of the promotional period as published on the front cover.

E&OE
Every attempt is made to ensure the accuracy of information within this catalogue at the time of publishing. However we cannot accept responsibility for errors howsoever arising.

Risk and Title
The produce and equipment shall from time of delivery be at your risk. Until we have received payment in full the products remain our property and ownership of the property will not pass to you.

Content
No employee or agent of ours has authority to make any warranty, representation or promise concerning the produce except in writing by a duly authorised officer. It is your responsibility to satisfy yourself a to the suitability of the products for your needs.